Made-to-Order

Every autmn piece is thoughtfully crafted specifically for you. As each order is made to order, we do not accept returns.

Exchange Eligibility

If you receive an incorrect item, a damaged product or a product with a genuine manufacturing issue, please contact our Customer Support team within 24 hours of delivery with your order number and clear (unboxing) videos. Upon review and approval, we’ll be happy to arrange an exchange.

Refund Eligibility

Refunds are provided only in exceptional circumstances where an approved exchange cannot be fulfilled, such as when the requested replacement is unavailable. Approved refunds will be processed to the original payment method.

Non-Eligible Cases

Exchange or refund requests will not be accepted for:

* Change of mind after purchase.
* Incorrect size selected while placing the order.
* Slight colour variations due to screen settings or lighting.
* Minor variations in print placement or fabric texture that are inherent to the design or craftsmanship.
* Products that have been worn, washed, altered or damaged after delivery.
* Requests submitted after 24 hours of delivery.

Customer Support

If your order requires our attention, we’re here to help.

WhatsApp: [+91 93609 45270]
Email: [enquiries@autmn.com]